POLICIES

Volunteer Ushering — To volunteer usher at the Biltmore Theatre, please call the Biltmore Theatre Volunteer Usher line at 212-399-3000, ext. 5463. Volunteers are received on a first come, first served basis and placement is subject to availability. To be added to our ushering e-mail list or make requests to usher via e-mail, please
e-mail volunteer@mtc-nyc.org.

To volunteer as an usher for MTC Stage I and Stage II shows, please call
NY City Center directly at 212-247-0430. Press 0 for the operator and ask for the Stage I/II house manager’s office. They take calls Tuesdays thru Fridays after 9:30PM. Do not leave a voice message, as they will not return calls. Simply keep calling until you get somebody on the phone and they’ll be happy to schedule you. You can also email them at mtchousemanager@nycitycenter.org.

Services for People with Disabilities — Manhattan Theatre Club is fully accessible to people with disabilities at both the Biltmore and NY City Center theatres.  Elevator service and wheelchair locations are also available in all theatres. Infra-red listening devices are available for the hearing-impaired free of charge at all performances. Devices can be obtained at the coat room on the east landing at NY City Center and from an usher in the rear of the orchestra at the Biltmore.

When Attending the Theatre — Please disengage all cellular phones, beepers and watch alarms before the performance. If you know you may need to be reached during the performance, please leave your name and seat location with the House Manager upon your arrival at the theatre.

Late Seating — MTC patrons who arrive late will be seated at the discretion of the House Manager. Latecomers may not be seated in their assigned seats until intermission. Manhattan Theatre Club accepts no liability for inconvenience to latecomers.